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The Process

How DebtHelp works.

From your first free consultation to your final settled account — here's exactly what to expect. No surprises, no pressure, no upfront fees.

The Process

Six steps from enrollment to debt-free.

Most clients complete their program in 24–48 months. Here's how it works.

1

Free Consultation

We review your debts, income, and budget at no cost. You'll get a clear picture of whether you qualify and what your estimated savings could look like — before you commit to anything.

2

Enroll Your Accounts

We document each unsecured debt — credit cards, medical bills, personal loans — and build your personalized program plan including a monthly deposit amount that fits your budget.

3

Build Your Reserve

Each month you deposit a set amount into a dedicated account — one you own and control. This builds the settlement fund we draw from when negotiating with your creditors.

4

We Negotiate With Creditors

Once enough is saved, our team contacts your creditors directly and negotiates settlements — typically for 40–60 cents on the dollar. We handle all calls and correspondence.

5

You Approve Every Settlement

We present each creditor offer to you before accepting. Nothing is finalized without your approval. You stay in control of every decision from start to finish.

6

Debt Resolved — You're Done

We handle all paperwork and the account is settled and closed. Fees are only charged after a successful settlement. Most clients finish all accounts within 24–48 months.

Common Questions

What people ask before enrolling.

How long does the program take?
Most clients complete their program in 24–48 months depending on total debt and monthly deposit amount. Our free assessment will give you a personalized estimate.
What does it cost?
There are no upfront fees. Ever. Fees are assessed only after a settlement is successfully reached and you approve it. We are fully AFCC compliant.
What happens to my credit score?
Debt settlement typically affects your credit score during the program. However, most clients who enroll already have damaged credit from hardship and missed payments. The goal is total financial recovery.
Do I have to stop paying my creditors?
In most cases, yes — creditors are more willing to negotiate a settlement after accounts fall behind. Your advisor will explain this in detail during your free consultation.
What if I only have one or two debts?
You can still qualify. We work with clients who have as few as one account or as many as twenty. The key requirement is $5,000 or more in total unsecured debt.
Is this the same as debt consolidation?
No. Consolidation combines debts into a new loan — you pay the full balance at a lower rate. Settlement negotiates the actual balance down. See a full comparison →

See exactly what your plan would look like.

Free consultation. No credit check. No obligation. Takes about 5 minutes.