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DebtHelp founder Mark Carlyle joined NBC4’s Columbus Living to talk about a problem millions of Americans face: credit-card balances at near-record interest rates that minimum payments alone can take decades to pay off. DebtHelp is a Central-Ohio-based, BBB-Accredited debt settlement company that may be able to help you settle what you owe for a fraction of the balance — without a new loan.
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NBC4 invited DebtHelp back to answer the question everyone asked after the first segment: okay — which option should I actually take?
There are only five ways out of unsecured debt. Keep paying the minimums, borrow to pay it off, bankruptcy, credit counseling, or settlement. Every one of them is right for somebody. So we put all five on screen against the same real balance — $19,148 at about 25% interest, the average of 1,037 real DebtHelp enrollments — and showed what each one costs.
The part that surprises people: the lowest interest rate on the board finishes second-worst. A 30-year refinance at 6.67% costs more than a 29.9% consolidation loan, because thirty years does the damage, not the rate. People shop for a rate when the number that actually costs them is the term.
See all five paths →The first conversation: why credit-card balances keep growing no matter how much you pay. Americans now carry roughly $1.25 trillion in credit-card debt, and making only the minimum payment can stretch a balance out for decades — with the interest costing more than the original purchases.
DebtHelp is a Central-Ohio-based debt settlement company helping Ohioans since 2006, and a BBB Accredited Business with an A+ rating.
Read the NBC4 article →The average DebtHelp client owes $19,148 at about 25% interest — the average of 1,037 real enrollments. Here is what each way out does to that same balance.
| The path | Monthly | Months | Total paid |
|---|---|---|---|
| Keep paying the minimumsOver 30 years. You pay three times what you borrowed. | $590 falling | 370 | $57,905 |
| Roll it into a 30-year refinanceLowest rate on the board — and it converts unsecured debt into debt secured by your home. | $123 | 360 | $44,344 |
| Consolidation loan — subprime credit29.9%. Many people in real trouble will not qualify. | $618 | 60 | $37,100 |
| Consolidation loan — fair credit22.9%. You still owe every dollar. | $539 | 60 | $32,321 |
| Credit counseling — debt management planRate drops to about 9%. Your cards get closed. | $442 | 60 | $26,549 |
| Chapter 13 bankruptcy in OhioAssumes a 100% repayment plan. Actual repayment varies by income and assets, and is often lower. | $441 | 60 | $26,457 |
| Debt settlement with DebtHelpThe payment plan a client actually signs, if completed as scheduled. | $361 | 50 | $17,960 |
Illustration only, based on company averages. Figures assume completing the plan/term shown. Results vary. Not a guarantee of savings, time, or eligibility. Debt settlement may negatively affect your credit; creditors may continue collection efforts, including lawsuits; settled debt may be reported to the IRS as taxable income. DebtHelp is not a law firm and does not provide legal advice; for a bankruptcy determination, talk to a licensed bankruptcy attorney. Refinance excludes $2,000–$6,000 closing costs. Sources: Freddie Mac PMMS wk. 8/13/2026 · 28 U.S.C. 1930 · DebtHelp enrollment records.
The same numbers featured in the NBC4 segment — the scale of the credit-card debt problem facing American households today.
Sources: Federal Reserve Bank of New York, Q1 2026 · LendingTree, 2025–26 · Payoff time: $7,900 balance at 21.5% APR, minimum payment of interest + 1% of balance.
DebtHelp, Inc. | DEBTHELPINC.COM | 866-332-8001
Tell us about your debts and budget. No credit check, no commitment — just a clear picture.
We build one affordable monthly program around your budget instead of juggling minimum payments.
We negotiate directly with your creditors. You pay only after a settlement is reached.
Talk to a real DebtHelp advisor today — free, no pressure. Central Ohio residents with $10,000+ in credit-card debt may qualify.